Care Guide

For general upkeep, it's recommended to vacuum your rug once a week. If it's in a high-traffic area, you might want to vacuum more frequently. Deep cleaning should be done every 12-18 months.

This largely depends on the material and size of your rug. Always check the care label or product details on our website before washing. Some rugs may be spot-clean only or require professional cleaning.

Act quickly! Blot the spill with a clean, damp cloth without rubbing. For stubborn stains, consider using a rug-specific cleaner, and always do a patch test first to ensure it doesn't cause discoloration.

Roll your rug with the front side in and wrap it in a breathable material like cotton sheets. Avoid storing in damp or humid areas to prevent mold and mildew.

For most rugs, especially those with a higher pile, a rotating brush can be too abrasive. It's often better to use a suction-only vacuum or a brushless attachment.

We recommend using a rug pad underneath your rug. This not only provides additional cushioning but also prevents the rug from moving around on your floor.

Avoid placing your rug in direct sunlight for extended periods. Sunlight can cause the colors to fade over time. If your room gets a lot of sun, consider using curtains or blinds to protect your rug.

Wrinkles usually settle over time. You can speed up the process by gently back-rolling the rug or placing heavy objects on the wrinkled area for a few days. Ensure the rug is laid out flat and evenly to prevent tripping hazards.

Before using any product, always check its compatibility with your rug type and do a small patch test in an inconspicuous area. Some sprays might stain or discolor certain rug materials.

Over time, high-pile rugs might get a bit flat, especially in high-traffic areas. Gently comb the fibers with a wide-tooth comb or your fingers to restore its plushness.