/ General Questions

General Questions

SayRUG is an online store specialising in designer rugs, furniture, lighting, and home décor. We source products from European brands and ship worldwide.

Use the Contact Us page for any questions about your order or our products.

We are an online-only store and do not have a physical showroom. If you have questions about a specific product before purchasing, our team is happy to help — just get in touch.

We operate dedicated websites in English, German, French, Italian, Polish, Dutch, Portuguese, Russian, Ukrainian, and Arabic.

An account is created automatically when you place an order. You can also register in advance if you prefer. Your account lets you track orders, view your order history, and manage your details.

Yes — we're always open to working with designers. Send your portfolio to [email protected] and we'll be in touch.

Can't find what you're looking for? Contact our team and we'll be happy to help.